Your donations

Here at Quarriers, we take your privacy seriously and collect and process all data in accordance with UK data protection legislation.

Quarriers will not sell or swap your details or email with third parties for the purpose of fundraising or marketing. Your personal details will be handled securely and will only be shared with organisations working on our behalf, for example our mailing house and email marketing service (with your consent).

When you donate online

When making a single payment, we will process your card details and contact information securely using Sage Pay, our secure payment gateway. No payment or personal information is stored on our web server.

When setting up a Direct Debit your contact details and bank account details are encrypted and transferred using a Secure File Transfer Process to our secure internal network.

Your contact information and a record of your donation is stored in a database within our secure network.

We will only contact you via email to confirm your donation (unless extra communication has been requested).

We will only contact you via telephone with regards to your donation (unless extra communication has been requested).

When you donate through post or phone

We will process your payment securely.

Your card details are entered into a secure payment terminal and the payment is processed using our secure payment service Sage Pay. Written card details are blanked out when the payment has been completed.

Your contact information and donation records are stored in a database within our secure network.

We will only contact you via email to confirm your donation (unless extra communication has been requested).

We will only contact you via telephone with regards to your donation (unless extra communication has been requested).

Access to your information

You may request a copy of any personal information that Quarriers has about you. Please write to our Data Protection Officer:

Head of Safeguarding and Aftercare
Quarriers
Quarriers Village
Bridge of Weir
PA11 3SX

Or email mydata@quarriers.org.uk

Quarriers does not make a charge for supplying this information and will reply within 30 days of receipt of your request. It will help us to locate your records more easily if you can tell us something about the nature of your contact with Quarriers.